Privacy Policy

Last updated: October 23, 2026

Atelier Maison Verte ("we," "us," "our") offers botanical workshops and nature-based experiences in Ottawa, Ontario. We respect your privacy and handle personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA). This policy explains what we collect, why, and the choices you have when you visit ateliermaisonverte.com, book a workshop, or contact us.

1. Information We Collect

Information you give us. When you book or purchase a workshop, submit an inquiry, sign up for our newsletter, or email us, we may collect your name, email address, phone number, company or organization, event details (date, location, group size), dietary or accessibility notes you choose to share, and billing details.

Payment information. Payments are processed securely by our e-commerce and payment providers (such as Squarespace Commerce, Stripe, or PayPal). We do not see or store your full card number.

Information collected automatically. Like most websites, our site uses cookies and similar technologies to keep the site working, remember your cart, and understand how visitors use the site (for example, pages viewed, device and browser type, and general location based on IP address).

2. How We Use Your Information

  • To schedule, deliver, and confirm workshops and private events

  • To process payments, send receipts, and manage refunds or rescheduling

  • To respond to inquiries and prepare proposals for corporate, hospitality, and private clients

  • To send event reminders and, if you opt in, our newsletter and workshop announcements

  • To improve our website, offerings, and guest experience

  • To meet legal, tax, and accounting obligations

We will only send you marketing emails with your consent, in line with Canada's Anti-Spam Legislation (CASL). Every email includes an unsubscribe link, and you can opt out at any time.

3. Photography at Workshops

We sometimes photograph or film our workshops to share our work on our website and social media. We aim to capture hands, materials, and the overall atmosphere. If you prefer not to appear in photos, simply let us know before or during the workshop and we will respect your choice. You may also ask us to remove a published image of you at any time.

4. How We Share Information

We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business, such as our website and booking platform (Squarespace), payment processors, email marketing tools, and partner venues when needed to host your event. These providers may store data outside Canada (for example, in the United States), where it may be subject to the laws of that jurisdiction. We may also disclose information when required by law.

5. Cookies and Analytics

You can control or delete cookies through your browser settings. Disabling some cookies may affect site features such as the shopping cart. Our site may also link to social media platforms like Instagram and Facebook, which have their own privacy policies.

6. Data Retention and Security

We keep personal information only as long as needed for the purposes above or as required by law (for example, financial records). We use reasonable administrative and technical safeguards to protect your information, though no online transmission is ever completely secure.

7. Your Rights and Choices

You may request access to the personal information we hold about you, ask us to correct it, withdraw your consent to marketing, or ask us to delete it where we are not required to keep it. To make a request, email us at the address below. We will respond within 30 days.

8. Children

Our website is not directed to children. For family and birthday workshops, we collect booking details from the parent or guardian only.

9. Changes to This Policy

We may update this policy from time to time. The "Last updated" date above shows when it was last revised.

10. Contact Us

Questions or requests about your privacy can be sent to:
Atelier Maison Verte
Ottawa, Ontario, Canada
info@ateliermaisonverte.com

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.